FAQs
Yes, we ship worldwide through our courier partner DHL. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so sign up to our newsletter mailing list for exclusive deals.
Yes! Please see size guide at the footer of the website.
We always aim to give our customers the best so they love our products, but if you do need to return an order, we’re happy to help. Just email us directly or through our instagram page @pepskru and we’ll take you through the process. Also, see return policy under the policy menu.
Yes! Orders placed on our site are encrypted using SSL technology, the industry-standard authentication and encryption technology, to ensure your transactions are protected. With SSL implemented on both the client and server, information transmitted over the internet will remain unaltered and secure.
We also use Stripe and Paystack which is PCI DSS Level 1 Certified and audited by an independent PCI Qualified Security Assessor (QSA) and are PCI DSS 3.2 compliant as a Level 1 Service Provider, which is the highest, most stringent level of certification possible in the global payments industry.
If an item has an upcoming restock date, it will be posted on the product page. You can also sign up to our mailing list for updates and follow our Instagram @pepskru to be updated. You can also pay down to pre-order the item, if there’s an option for that.
Yes you can, but only under strict conditions controlled by us. We advise that you ensure you are satisfied with your choice of order before checking out or you can live chat with us for assistance, we are always ready to help.